Mansion pays out $65,000 for a tournament that was not played

Featured Online Poker Room: Mansion Poker

March 20, 2007 - Mansion Poker pays $65,000 in overlays despite tournament being cancelled.

On Monday March 19th Mansion’s $100K Daily Guaranteed Tournament was scheduled for the very first time at 1PM EST. This tournament was the lowest populated tournament since the series started with only 350 players registered. Players were very excited when the tournament was starting because this meant that $65,000 was being added to the prize pool to cover the $100K Guarantee.

Players were quite disappointed when the tournaments start was announced but no cards were dealt. After about 5 minutes of waiting through the software’s malfunction all players were disconnected and when they returned notification that the tournament had been cancelled was posted.

Players immediately began to express concern on leading poker forums and many wondered if the tournament was cancelled as a ploy to avoid paying the $65,000 in overlays.

Mansion has proved once again what a solid company they are because a few hours after the tournament was cancelled each received an email notifying them their account was credited back the buy in plus they were issued two additional entries to upcoming $100K Guaranteed tournaments. This free gift covered just over the amount of the $65,000 overlay.

Kudos to Mansion for owning up to their software malfunctioning and for making things right with their players.
 

You can Read our Mansion Poker Review Here